The Indiana Office of Technology transformed government services with the help of Persistent and Salesforce

Indiana’s Office of Technology (www.ins.gov.iot) has completed a transformation of its technology platform to provide improved, more transparent and efficient services for citizens who depend on the services provided by 92 agency customers and elected officials. Says Robert Paglia, Chief Administrative Officer, the Indiana Office of Technology “The implementation is a win-win not just for our centralized departments but also for our agencies and of course all Hoosiers. The power and flexibility of the Salesforce platform combined with Persistent’s expertise in understanding our business needs allowed the project to be delivered on time and on budget, even with various changes to the project.”