The client, a Fortune 100 Company, is a leading American pharmaceutical and biomedical organization.
The Challenge
The client grappled with the need for a unified source for contract management, resulting in a process burdened with manual interventions. The challenge lay in establishing a cohesive enterprise system capable of overseeing various contract management components, encompassing contracts, suppliers, and the intricate sourcing process. Crucially, the solution had to incorporate a sourcing search capability to enhance information retrieval. Moreover, scalability emerged as a critical requirement, with the imperative to accommodate 300 users. These challenges underscored the pressing need for a tailored solution to streamline processes, fortify data integrity, and foster efficient contract management across the organization.
The Solution
The solution delivered by Persistent addressed these challenges comprehensively. A singular, scalable, and maintainable enterprise application was developed, proficient in managing contract, supplier, and sourcing requests seamlessly. The application not only streamlined processes but also introduced enhanced functionalities, allowing users to efficiently search for suppliers and contracts. One of the standout features was the implementation of complex workflows, meticulously designed to track and manage the lifecycle stages of contracts, suppliers, and sourcing requests. This intricate system met the client’s initial objectives and provided a robust foundation for optimizing their contract management processes, ensuring transparency and efficiency at every stage.
The Outcome
The outcomes achieved were transformative with the entire solution deployed within two months. The contract management process underwent end-to-end digitization, eliminating previous manual steps and vastly improving overall efficiency. By enhancing visibility into the governance process, the client achieved a remarkable reduction in the processing time of contracts. Moreover, the success of this implementation acted as a pivotal stepping stone, paving the way for the client to seamlessly onboard other business units onto the digitized contract management process.
Technology Used
- OutSystems
