Persistent's Salesforce CoE
Your Hub for Transformative Salesforce Solutions.
Discover the power of Innovation with Persistent Systems’ Salesforce Center of Excellence. Harness expert solutions that transform your CRM strategies and drive business success.
At Persistent Systems, our Salesforce Center of Excellence (CoE) is dedicated to maximizing the strategic value and operational efficiency of Salesforce solutions for our clients. Our CoE brings together domain knowledge, expert strategies, and industry best practices to ensure that your Salesforce investments deliver optimal results.
Driving Salesforce Success with Expertise and Innovation
Our Salesforce CoE serves as a hub for innovation and expertise, enabling businesses to leverage the full potential of Salesforce applications. By integrating technical skills with deep industry knowledge, our CoE helps enterprises achieve exceptional customer engagement and operational excellence.
Holistic Services to Improve Your Salesforce Experience
Implementation and Customization
Tailor Salesforce solutions to your specific business needs, and ensure that they seamlessly integrate with existing systems.
Migration Services
Smooth transition of legacy systems to Salesforce platforms with minimal disruption.
Support and Maintenance
Owning and ensuring the optimal performance of Salesforce systems through continuous optimization and updates.
Training and Adoption
Provide your team with the know-how and expertise to fully unlock the potential of Salesforce functions.
CoE Lifecycle
Sample flowchart illustrating the process from initial consultation through implementation, support, and feedback loops.
Innovation and Development
Leverage Cutting-Edge Solutions Tailored to Your Needs
Our Salesforce CoE is not just about support and implementation, it is also an environment where innovation is born. We customize applications and functionalities that go beyond Salesforce capabilities, which are designed to meet the unique requirements of our customers.
Custom App Development
Design and develop custom Salesforce apps that fit seamlessly into your business processes.
AI Integration
Leverage Salesforce Einstein AI capabilities, improving data analytics and decision-making processes.
Advanced Analytics
Transform data into actionable insights and directly implement the data analytics within your Salesforce environment.
Sample illustration of a diagram that presents the course of innovation within the CoE from idea and prototype generation to implementation and product launch.
Govern with Excellence and Our Robust Governance Approach
Our CoE governance framework ensures that all Salesforce initiatives are connected with business objectives and that they provide maximum value. We devise and provide clear rules and best practices for handling your Salesforce environment efficiently.
Quality Assurance
Stringent testing procedures to promote high-quality products.
Change Management
Structured processes for managing changes in Salesforce applications reduce the risks.
Performance Monitoring
Continuous monitoring of system performance for optimization of operations and better user experience.
Contact us to find out how our Salesforce Center of Excellence can revolutionize your business processes and improve your customer relationships. Leverage the power of Salesforce with the Persistent Systems’ competence!
Why Persistent?
Extensive Salesforce Expertise
Through our 19+ year partnership with Salesforce we’ve delivered 1,500+ Salesforce engagements while growing our global practice with 2,800+ Salesforce Engineers, 150+ GenAI and 7180+ Salesforce certifications.
Industry Solutions & Accelerators
With our deep industry expertise, we have developed industry solutions and accelerators for Healthcare & Life Sciences, Banking & Financial Services, CPG, Retail, and Manufacturing.
Consistent Client Satisfaction
With a 5 out of 5 CSAT Score and a global delivery model that delivers cost benefits for our customers.
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