Experience Design

We help customers bring true digital transformation with a human-centric and, design-led approach that reimagines digital experiences.

We believe that rich user experiences (UX) and client experiences (CX) are critical drivers for digital transformation. Our approach leverages human-centric design thinking methods with the industry and technical expertise needed to bring ideas to reality. Cross-functional teams of strategists, designers and skilled technologies come together to put UX and CX at the heart of everything we do.

Offerings & Solutions

Design Thinking & Incubation

Kick start your digital initiatives fast with a human-centered, design-led approach to digital transformation with our Digital Greenhouse methodology.

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Digital Product & Platform Design

Engineering for the market, at the speed of today’s digital business.

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Accessible Design

Framework, methodology and expertise to achieve A11Y by maximizing auto-detectable and auto-solvable conditions that meet American Disability Act (ADA) and other regulatory standards.

Experience Unification

Creating unified experiences across channels for seamless and intuitive omni-channel end user experience with templatized reusable experience assets.

Client Success

Delivering data-driven patient experiences

Here’s how Hackensack University Medical Center (UMC) is transforming patients’ digital interactions with big data.

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Client Success

Human-centric design transforms customer support

Helped the world’s largest network equipment manufacturer transform its customer support to an accurate and personalized next-gen self-serve portal.

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Client Success

Delivering data-driven patient experiences

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Client Success

Re-imagined customer experience with a next-generation customer support| Persistent Systems

Human-centric design transforms customer support

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Why Persistent?

Proven Customer-Centric Approach

Our human-centered innovation led approach keeps your customer at the center of the solution to design and deliver impactful digital experiences.

Multi-skilled team

We bring together design, technology, domain and business experts to build digital solutions and digitize customer experiences that drive business results.

Domain and Technology Expertise

Our more than 30 years of experience in working with cutting-edge technologies and with leading companies across industries has helped us build strong domain and technology expertise.