Challenges
The client was highly dependent on manual payment processes and the resulting difficulties in track & trace of payments. The client also faced integration issues with Mainframe systems.
- Streamlining of payment requests received through emails.
- Implementation of a rule-based payment release process.
- Difficulty in integrating with legacy Mainframe systems.
- Reduce dependency on manual payment processing and cost savings in terms of manpower and time efforts.
- Inability to track and trace which payment requests completed successfully.
Solutions
- Leverage the robotics process automation platform to develop and automate payment processing and reconciliation process.
- Integration with legacy Mainframe applications to provide seamless email parsing and triggering payment requests.
- Automation of email parsing to read documents from inboxes.
- Retrieved case status from Mainframe transactions and notified business users via email.
- Auto-generation and emailing of reports.
Outcomes
9000+ records
processed monthly
Zero manual efforts
post solution implementation
100% data accuracy
in audit and business reports
