Personalization: Next Wave of Patient Engagement
Personalization in healthcare is the need of the hour. Healthcare is shifting to a more enhanced patient centric ecosystem. Reimagine your patient engagement with the 5-step approach to personalization.
Digital front door serves as a gateway for patients to connect to their healthcare providers. With heightened consumer expectations for personalized, real-time and intuitive technology-driven services, providers will need to develop seamlessly integrated patient data platform to grow market share.
Research shows
- $444 Additional Revenue (Hospitals with better patient experience earn more revenue than those with lower ratings on avg. per patient day)
- 25-35% Increased Profits (Increase in profits by increasing retention rates by 5%)
- 5x Patient Acquisition Cost (Patient acquisition efforts cost more than efforts to secure existing patients)
Source : Deloitte, Mckinsey
Key take aways from the session
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