The client enables physicians to provide effective patient care by reducing their operational burdens with the help of technology.
Challenge
- On-prem data centers and infra to run applications and maintain a heavy database
- On-prem exchange servers and logic mail solutions
- Lock-in of data and hardware overheads
- Increases cost as data and applications required to scale up
Solution
- Workload and data migration to Google Cloud
- Removed dependencies on tools and vendor lock
Business Impact
- Cost-effectiveness by saving Infra Capex and slashing down on-prem maintenance
- Scalability to match customer demand and flexibility to manage multiple databases
- Data security and compliance through Google Cloud’s added security and compliance (HITRUST, HIPAA)
- Breaking down siloes between onshore and offshore teams
Managed Services
- Contextual tech support to help deliver an uptime SLA of 99.9% for their customers
- Ran security audit to help in compliance for CIS and HIPPA standards
- Optimized cost by enabling autoscaling using managed instance groups
- Architecture optimization by moving to managed services like Cloud SQL, GKE and others
- Deployed budget/quotas processes for different business units to control cost
