AI-Powered Intelligence in BFSI

Deliver AI-Powered Intelligence in BFSI

Unlock innovation, enhance customer experiences, and drive growth

AI is transforming BFSI companies and providers at incredible speed, with the potential to unlock new digital services, enable unmatched operational scale, and create groundbreaking user experiences.

Our expertise across banking, insurance, wealth management, and other related industries, combined with our Digital Engineering skills, data heritage, and AI capabilities uniquely positions Persistent to collaborate with global clients and unleash new levels of growth and innovation.

AI Solutions for Banking and Financial Services

Our team of experts creates tailored solutions that address companies’ unique needs and use cases.

Know Your Product or Speak to Your Data
Know Your Product or Speak to Your Data
  • AI-powered digital assistants with insights from knowledge repositories
  • Continued investments in AI-driven customer consulting
  • Responsive FAQs
Smart Contact Center
Smart Contact Center
  • AI agents facilitating ticket triage
  • Customer self-service channels
  • Address manpower constraints as customers demand faster services and resolutions
  • Automate contact center operations
Digital KYC
Digital KYC (Know Your Customer)
  • Banks investing in rapid merchant/customer onboarding
  • Video verification assisted by virtual agents
  • Rapid reduction in KYC process
Investment Advisory
Investment Advisory
  • Personalized investment advisory services
  • HMI-driven smart trading desks
  • On-demand securitization for financial products
Product Wise
Product Wise
  • Generative AI-powered tool that accelerates email/content generation for targeted customers
  • Target the right customers and enable higher conversion rates for cross-selling
  • Provide personalized financial product recommendations based on lifestyle, spending habits, and financial goals​

BFSI AI Accelerators

Solutions that drive deeper analysis, enhanced customer support, and improved productivity.

Finsight

Finsight

Analyze, summarize, and interact with financial documents

  • Analyze financial data and reports like Form 10-K to give precise SWOT company analyses and generate summarized reports in natural language
  • Q&A on financial datasets
  • Quickly and easily compare and assess companies’ financial health, identify potential risks and opportunities, and make informed decisions
PiBOT

PiBOT

Conversational chatbot for customer support

  • Generative AI-powered enterprise chatbot for parsing employee manuals, policy documents, FAQs, and other business documents
  • Digital agent for summarized and precise answers related to company policies, etc.
  • Integration with heterogenous systems such as Microsoft Teams, VIVA, etc.
Content Assist

Content Assist

Create content, blogs, and emails on the fly

  • Generative AI-powered offering to create customized content​ for BFSI customers
  • Reference internal content through secure integrations​
  • Generate seamless external citations via Web search
  • Private repository of intranet/internet links to search for content and sources​
WingMate

WingMate

Accelerate developer productivity

  • Generative AI-based tool to elevate engineering and developer productivity
  • Provides a future-ready development environment
  • Choose preferred large language models (LLMs)
  • Integration with GitHub
  • Bring new BFSI products and services to market faster

AI Solutions for Insurance

PolicyWise

Simplify insurance product comparisons across multiple companies with GenAI-powered comprehensive insights

  • Product recommendations
  • Product comparisons
  • Q&A with policy documents

Response Wizard

Enable back-office personnel to effectively respond to customer queries and complaints

  • Structured responses
  • Drafts for customer interactions
  • Insights from multiple data sources

Smart Underwriter

Empower underwriters with unparalleled access to a multitude of data sources

  • Risk assessment for underwriters
    • Reports on applicant details
    • Prepare risk matrix
    • Automate repetitive tasks

GuruChat

Connect to various PDF documents and structured data (CSV, RDBMS) to retrieve valuable information via a conversational interface

  • GenAI-based digital assistant
    • Q&A on policy documents
    • Q&A on large documents
    • Interactive customer service

News & Insights

Blog

Orchestrating Compliance to Financial Regulations with GenAI

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Persistent Accelerates Digital Engineering with AI-Powered SASVA Platform

Press Release

Persistent Accelerates Digital Engineering with AI-Powered SASVA™ Platform

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Power of GenAI in the Insurance Industry

Blog

Exploring the Power of GenAI in the Insurance Industry

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Persistent and AWS Collaborate to Accelerate Generative AI Adoption

Press Release

Persistent Announces Strategic Collaboration Agreement with AWS to Accelerate Generative AI Adoption

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Driving Efficiency, Profitability, and Value in Insurance

Blog

Driving Efficiency, Profitability, and Value in Insurance

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Persistent Launches Generative AI Solutions in Partnership with Google Cloud

Press Release

Persistent Launches Generative AI Solutions in Partnership with Google Cloud

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Persistent named Generative AI Market Leader in HFS Horizons: Generative Enterprise™ Services, 2023 Report

Awards and Recognition

Persistent named Generative AI Market Leader in HFS Horizons: Generative Enterprise™ Services, 2023 Report

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WingMate for Software Development with Gen AI

Blog

Persistent WingMate – Reimagining Software Development with Generative AI

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Driving Security and Value in Financial Services with Generative AI

Blog

theCUBE Interview Series: Driving Enhanced Security and Higher Value in Financial Services with Generative AI

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Client Stories

AI-Driven Service Management for a Top US Financial Firm

Client Story

AI-Driven service management for leading US financial services firm results in a 40% reduction in ticket volumes

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AI/ML Personalization Solution for a Fintech Leader

Client Story

AI/ML-based Personalization Solution for a Fintech Leader

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Improved CX for a SaaS Tax Software Provider

Client Story

Improved Customer Experience for a Provider of SaaS Tax Software

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GenAI delivers reduced time, effort and cost for claims processing

Client Story

GenAI delivers reduced time, effort and cost for claims processing

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Persistent.AI Partners

With a dedicated hyperscalers task force, Persistent collaborates with the industry’s leading platform partners for new AI solutions

Contact us

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    You can also email us directly at info@persistent.com

    You can also email us directly at info@persistent.com