Re(AI)maginingTM
Banking and
Financial Services
Accelerate innovation, enhance customer experiences, and drive growth
Re(AI)maginingTM
AI is transforming BFSI companies and providers at incredible speed, with the potential to unlock new digital services, enable unmatched operational scale, and create groundbreaking user experiences.
Our expertise across banking, insurance, wealth management, and other related industries, combined with our Digital Engineering skills, data heritage, and AI capabilities uniquely positions Persistent to collaborate with global clients and unleash new levels of growth and innovation.
AI Solutions for Banking and Financial Services
Our team of experts creates tailored solutions that address companies’ unique needs and use cases.
Know Your Product or Speak to Your Data
- AI-powered digital assistants with insights from knowledge repositories
- Continued investments in AI-driven customer consulting
- Responsive FAQs
Smart Contact Center
- AI agents facilitating ticket triage
- Customer self-service channels
- Address manpower constraints as customers demand faster services and resolutions
- Automate contact center operations
Digital KYC (Know Your Customer)
- Banks investing in rapid merchant/customer onboarding
- Video verification assisted by virtual agents
- Rapid reduction in KYC process
Investment Advisory
- Personalized investment advisory services
- HMI-driven smart trading desks
- On-demand securitization for financial products
Product Wise
- Generative AI-powered tool that accelerates email/content generation for targeted customers
- Target the right customers and enable higher conversion rates for cross-selling
- Provide personalized financial product recommendations based on lifestyle, spending habits, and financial goals
BFSI AI Accelerators
Solutions that drive deeper analysis, enhanced customer support, and improved productivity.
Finsight
Analyze, summarize, and interact with financial documents
- Analyze financial data and reports like Form 10-K to give precise SWOT company analyses and generate summarized reports in natural language
- Q&A on financial datasets
- Quickly and easily compare and assess companies’ financial health, identify potential risks and opportunities, and make informed decisions
PiBOT
Conversational chatbot for customer support
- Generative AI-powered enterprise chatbot for parsing employee manuals, policy documents, FAQs, and other business documents
- Digital agent for summarized and precise answers related to company policies, etc.
- Integration with heterogenous systems such as Microsoft Teams, VIVA, etc.
Content Assist
Create content, blogs, and emails on the fly
- Generative AI-powered offering to create customized content for BFSI customers
- Reference internal content through secure integrations
- Generate seamless external citations via Web search
- Private repository of intranet/internet links to search for content and sources
WingMate
Accelerate developer productivity
- Generative AI-based tool to elevate engineering and developer productivity
- Provides a future-ready development environment
- Choose preferred large language models (LLMs)
- Integration with GitHub
- Bring new BFSI products and services to market faster
AI Solutions for Insurance
PolicyWise
Simplify insurance product comparisons across multiple companies with GenAI-powered comprehensive insights
- Product recommendations
- Product comparisons
- Q&A with policy documents
Response Wizard
Enable back-office personnel to effectively respond to customer queries and complaints
- Structured responses
- Drafts for customer interactions
- Insights from multiple data sources
Smart Underwriter
Empower underwriters with unparalleled access to a multitude of data sources
- Risk assessment for underwriters
- Reports on applicant details
- Prepare risk matrix
- Automate repetitive tasks
GuruChat
Connect to various PDF documents and structured data (CSV, RDBMS) to retrieve valuable information via a conversational interface
- GenAI-based digital assistant
- Q&A on policy documents
- Q&A on large documents
- Interactive customer service
News & Insights
Press Release
Persistent Announces Strategic Collaboration Agreement with AWS to Accelerate Generative AI Adoption
Press Release
Persistent Launches Generative AI Solutions in Partnership with Google Cloud
Awards and Recognition
Persistent named Generative AI Market Leader in HFS Horizons: Generative Enterprise™ Services, 2023 Report
Blog
theCUBE Interview Series: Driving Enhanced Security and Higher Value in Financial Services with Generative AI
Client Stories
Client Story
AI-Driven service management for leading US financial services firm results in a 40% reduction in ticket volumes
Persistent.AI Partners
With a dedicated hyperscalers task force, Persistent collaborates with the industry’s leading platform partners for new AI solutions
Contact us
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