Persistent named Leader and Rising Star in ISG’s Provider Lens™ Salesforce Ecosystem Partners 2024 Report
Persistent has been recognized as a Leader and Rising Star in ISG’s Provider Lens™ Salesforce Ecosystem Partners 2024 report, a comprehensive analysis of the Salesforce services market.
The Salesforce Ecosystem study analyzes different aspects of the Salesforce platform, which has been divided into implementation services that provide setup and configuration support and managed application services that focus on operational support for applications in use.
This report acknowledges Persistent as a Leader in five quadrants delivering:
Implementation Services for Core Clouds — Midmarket
This quadrant evaluates U.S. providers of Salesforce implementation services for Sales, Service, and Commerce Clouds; covering how they handle common challenges enterprises face.
Implementation Services for Marketing Automation
This quadrant evaluates U.S. providers of Salesforce services for marketing automation and how they enable clients to communicate with customers directly and personally, boost income through customized messages across channels, and tackle key issues businesses encounter.
Managed Application Services for Midmarket
This quadrant shows how ISG ranks providers of Salesforce managed application services for small and midsize U.S. companies. Traditional managed services mainly include outsourcing activities like onsite or remote support and application monitoring.
Implementation Services for Industry Clouds
This quadrant evaluates U.S. service providers for Salesforce industry clouds, such as Health Cloud and Financial Services Cloud. Service providers require industry expertise and accelerators, and provide services such as process consulting, design, configuration, data clean-up, migration and go-live support.
Additionally, Persistent has been named a Rising Star for:
Managed Application Services for Large Enterprises
This quadrant shows how ISG ranks the providers of Salesforce managed application services for large enterprises in the U.S. This study includes providers that offer other services, such as administrative support, accelerators for development and usage, development services, proactive monitoring and advisory services.
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