Awards and Recognitions

Persistent Wins Coveted 2024 ISG Star of Excellence™ Overall Award for Superior Customer Experience

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Persistent Wins 2024 ISG Star of Excellence Award for Superior CX

We are proud to announce that Persistent has been recognized with the prestigious 2024 ISG Star of Excellence™ Overall Award for superior customer experience, presented by Information Services Group, a leading global technology research and advisory firm.

In addition, the Company has received Star of Excellence awards in the categories of Most Adaptable Partner, Universal Information Technology Outsourcing (ITO), and for Outstanding Service in the Americas Region.

These accolades demonstrate client trust, underscoring Persistent’s unwavering commitment to delivering exceptional value that surpasses client expectations and fuels long-term relationships. Persistent was the only provider to win in four categories

Congratulations to Persistent Systems for winning the ISG of Excellence™ program 2024 Overall Award. Their outstanding customer satisfaction across various CX pillars highlights their commitment to customer-centricity. This year’s success builds on last year’s finalist position, showcasing its continued focus on client-centricity. As organizations seek true collaborations in the AI era, Persistent Systems excelled in the “People and Cultural Fit” CX pillar and is recognized as the “Most Adaptable Partner.” These accolades reflect its ability to create deep, value-driven partnerships and deliver exceptional client experiences.

Persistent’s notable achievements are exemplified by its outstanding customer experience (CX) score in the research program of 87.9, significantly surpassing the industry benchmark of 75.0. This score demonstrates Persistent’s success in building strong client relationships and its commitment to customer satisfaction.

To learn why ISG selected Persistent as a multiple winner, read the ISG Star of Excellence™ – Customer Experience Benchmark Report.

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    You can also email us directly at info@persistent.com

    You can also email us directly at info@persistent.com