Technology profoundly influences how insurance carriers and providers drive growth and improve customer service. In our latest fireside chat, we explored how new tech and innovation can deliver operational efficiency, connectivity, personalization, and new revenue amidst rising claims costs and economic uncertainty. This engaging discussion touches on topics such as the integration among carriers, brokers/agencies, and the insured, the creation of value-driven platforms, and sources of both external and internal efficiency. The session also highlights how technology, in particular Generative AI, is supporting and powering premium growth in the insurance sector.
Speakers:
Raj Kalahasthi, Chief Information Officer, BRP Group
Syam Yellamraju, Global Head – Insurance Practice, Persistent Systems
Raj Kalahasthi, as a technology transformation leader and CIO, is at the helm of IT services at BRP, aligning business with technology strategy. His focus on technology innovation and driving business outcomes is pivotal in the deployment of Generative AI and other innovative technologies. Raj leads a team deeply involved in implementing industry-leading insurance platforms and enhancing operational efficiency.
Syam Yellamraju, is well recognized expert in the insurance industry. Syam has unique experience of working on the vendor side as well as driving technology as an executive on the carrier side. Syam is focused on bringing differentiated value from technology to the insurance industry inclusive of operational efficiency through Generative AI, ML models, data-based decisions, cloud initiatives and more.
Key Takeaways
- Technology as a Growth Driver: Understand how technology is crucial for operational efficiency and driving new revenue in insurance
- Tri-Party Integration: Gain insights into the integration among carriers, brokers/agencies, and the insured, and its collective impact on the industry
- Value-Driven Platform Creation: Learn how platforms can drive value and contribute to the industry’s overall growth
- Efficiency Sources: Explore how to capitalize on both internal and external sources of efficiency
- The Role of Generative AI: Examine how implementing GenAI enhances business processes and outcomes
About BRP Group
BRP Group, an innovative insurance distribution firm, specializes in delivering bespoke insurance and risk management solutions. Representing more than 700,000 clients globally, BRP Group is a leader in the insurance industry, known for its tailored approach to risk management and insurance solutions. For more information, please visit www.baldwinriskpartners.com.
