Groundbreaking technologies are invariably a double-edged sword, and Generative AI (GenAI) is no exception. Large Language Models (LLMs) and Machine Learning (ML) hold out the promise of transformative business applications. However, harnessing the potential of GenAI requires a measured, controlled, and secured approach.

Democratizing AI with GenAI

AI is not new, but GenAI is reshaping how we interact with it. GenAI models have repeatedly made headlines – from the launch of ChatGPT to GenAI tools winning art and photography contests – and there’s a collective sense that our AI journey has barely started. During a 2023 World Economic Forum session, Microsoft’s CEO Satya Nadella declared, “AI is just at the beginning of the S-curve.” (See figure below.) Comparatively, the application of AI today might be likened to the state of Internet development in the early 1990s. Remembering all that followed, it’s clear that what lies ahead for AI is greater by far than what we’ve seen so far.

Rising Security Concerns 

While GenAI opens doors to creativity and innovation, it also introduces a range of security concerns. Some of the most pressing issues are outlined in the figure below.

Accelerating GenAI Solutions with Persistent 

Drawing on our 33+ years of leadership in Digital Engineering, Persistent has innovated a series of cutting-edge offerings for accelerating and enhancing the development of GenAI solutions. For example, Persistent WingMate uses AI to simplify developers’ lives, automating tasks like software design, development, testing, and deployment for faster time-to-market and greater efficiency. WingMate is our AI-powered application development and modernization suite – and Persistent has also created toolsets such as XRGen, AURA, and PiBot to cater to businesses at distinct stages of their AI journeys. Follow the links below for more details:

From AI pioneers just beginning to delve into AI to GenAI revolutionaries who aim to lead the charge, Persistent’s offerings provide secure tools, templates, and best practices to make these journeys successful.

Collaborative Innovation 

At Persistent, we empower businesses to navigate the AI landscape responsibly and securely, fostering both innovation and accountability. In our collaboration with hyperscalers such as Microsoft, AWS, Google, IBM, and Salesforce, we prioritize privacy, security, and adherence to regulatory standards. For example, we employ an AWS Connector to sanitize data before ChatGPT queries, ensuring compliance with enterprise company policies. Additionally, through the Salesforce Trust Layer, Persistent safeguards customers’ personal data from third-party exposure.

Our engineering teams are actively collaborating with Amazon CodeWhisperer, and a majority have already undergone comprehensive training. Although it’s still in the early stages, we are diligently exploring its capabilities and potential advantages for our development processes. We leverage Google Cloud’s advanced Vertex AI platform to assist clients in creating highly customized GenAI strategies and easily implement state-of-the-art AI technologies. Our team has also cultivated a specialized proficiency in leveraging Azure OpenAI to effectively address real-world customer challenges. These collaborations seek to refine foundational models, tailored to specific industry requirements. The models undergo training with meticulously curated data sources, bolstered by robust privacy and security measures, positioning them for scalable deployment. Together with our hyperscaler partners, we’re paving the way for responsible and transformative GenAI integration within enterprises. 

Addressing Enterprise Challenges 

As enterprises begin their GenAI journey, a series of questions inevitably arise, as depicted in the figure below. 

These questions underscore the complexities and responsibilities that are inherent to GenAI development. In a competitive business landscape, it is essential to work with an experienced and trusted partner who can navigate the intricacies of this emerging technology.

At Persistent, we understand ethical concerns and stand ready to assist enterprises in navigating this new terrain. Our innovative acceleration program, forged in partnership with Google Cloud, empowered Artnet to revolutionize the art world through GenAI. In collaboration with Persistent and AWS , Blast Motion integrated GenAI to conduct customized assessments, providing personalized recommendations to enhance athletic performance. Recently, Persistent helped a major insurance claims adjuster save time and money by deploying a cloud-based LLM reusable framework.

Persistent’s legacy is deeply rooted in data systems, boasting decades of experience in the field. This extensive background positions us as the ideal partner for enterprises seeking to harness the transformative potential of GenAI, which depends on secure and reliable data. Our commitment to excellence and innovation is evident in our scalable solutions, all while adhering to stringent security, privacy, and governance requirements. 

Ready to embrace the power of GenAI while safeguarding your business? Get started here

Author’s Profile

Kratika Chauhan

Kratika Chauhan

Lead – Technical Communication at Experience Transformation

kratika_chauhan@persistent.com

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Kratika Chauhan is a seasoned technical writer with a passion for transforming complex concepts into clear, accessible documentation. She seamlessly blends her journalism expertise with the precision of technical writing to bridge the gap between technology and its users.