Join us for an enlightening fireside chat with Syam Yellamraju, Senior Customer Success Partner, BFSI, Persistent Systems, and Kenneth Tolson, CEO of Digital Solutions at Crawford and Company, as they explore the pivotal role of technology in reshaping the insurance landscape, enhancing operational efficiency, and revolutionizing customer experiences.
Key Highlights:
The Digital Revolution in Insurance
Discover how technological advancements are not just supporting growth but are fundamentally transforming it. From cutting costs, to differentiated revenue, to navigating complex industry regulations, technology is at the forefront of the insurance sector’s transformation.
Personalization and Customer Experience
Learn about strategies to deliver personalized experiences to policyholders, distinguishing between the needs of commercial lines versus personal lines, and how technology enables these tailored services.
Embracing Generative AI
Uncover the potential of Generative AI, from optimizing claims processing to enhancing decision-making accuracy. Our speakers delve into practical applications and future possibilities, emphasizing a human-centered approach to technological implementation.
Global Perspectives on Tech Adoption
Gain insights into how different geographies are adopting and integrating new technologies within the insurance domain. Understand the varied pace of digital transformation across the US, Europe, and APAC regions.
The Road Ahead for Crawford and the Industry
Kenneth Tolson shares a visionary outlook, highlighting ongoing investments in technology to drive better outcomes for customers and the industry at large. Discover Crawford’s commitment to innovation and its role as a market leader in delivering exceptional insurance solutions.
Join the Conversation
We invite you to explore these themes and more as we navigate the intersection of technology and insurance. Contact us today to continue the conversation.
Speakers:
Syam Yellamraju, Senior Customer Success Partner, BFSI, Persistent Systems
Kenneth Tolson, CEO of Digital Solutions, Crawford and Company
