The rapid evolution of technology introduces increasingly sophisticated digital capabilities – continuously expanding the boundaries of what is achievable. Legacy systems, however, often fail to keep pace with these advancements, creating significant challenges in integrating with contemporary tools and platforms. Consequently, organizations face operational inefficiencies, prolonged processes, and difficulties in meeting the desired outcomes. Furthermore, maintaining and supporting legacy systems necessitates considerable resource allocation, leading to elevated costs and diverting focus from strategic initiatives. Lastly, outdated software versions and insufficient security measures within these systems expose organizations to substantial security risks, including breaches and cyberattacks.
Modernizing legacy systems is not merely an option but an imperative in today’s fast-evolving, technology-driven environment. This trajectory is underscored by the projected market value for modernization, covering both legacy software and applications, which is anticipated to surge to $32.8 billion by 2027 with a CAGR of 16.7%. Legacy modernization acts as a pivotal catalyst for organizations to remain competitive and embrace change. By updating and upgrading legacy systems, businesses can streamline operations, enhance productivity, and elevate customer satisfaction. In fact, 55% of surveyed CEOs recognize and acknowledge the importance of restructuring the current IT ecosystem to drive growth and ensure sustainability, according to IDC’s 2023 worldwide CEO survey. However, the journey towards modernization is easier said than done.
Navigating the challenges of legacy modernization
Organizations often face a multitude of challenges while embarking on the journey to modernize legacy systems. High development costs often strain budgets, with expenses mounting for software upgrades, infrastructure enhancements, and staff training. Limited access to skilled personnel and resources hinders progress, further adding to the financial burden. Managing system downtime during the transition phase poses another obstacle, disrupting business operations and potentially affecting productivity. Ensuring scalability, efficiency, productivity, and business continuity throughout the modernization process requires meticulous planning, resource allocation, and diligent execution of solutions like low code.
Simplifying legacy modernization with low code solutions
Low code solutions streamline development processes through visual interfaces and pre-built components, reducing the resources required for application creation or updates. By simplifying coding tasks, developers can focus on business logic, and more team members, including citizen developers, can effectively contribute. These solutions are cost-effective, minimizing the need for specialized skills, making use of existing resources, and effectively modernizing the legacy systems. Additionally, their seamless integration capabilities facilitate connections with modern technologies like Generative AI (GenAI), cloud services, Machine Learning (ML), and Artificial Intelligence (AI). Flexibility and scalability are key features, allowing rapid adjustments to evolving business needs and easy expansion as demands grow.
Suggested read: Seeing is Believing: Unlocking the Potential of Visualization in Legacy Modernization
Businesses rely on domain and technology experts to simplify and supercharge legacy modernization through low code solutions. With over 16 years of delivery excellence and a dedicated focus on software engineering, Persistent empowers businesses to develop enterprise-grade applications within weeks. Our extensive experience in delivering low code applications provides invaluable expertise, methodologies, accelerators, frameworks, and governance structures.
Our proficiency in Rapid Application Development, legacy application modernization, and multi-experience development significantly slashes time-to-market, fosters innovation and propels growth, and elevates customer engagement and satisfaction, extending the reach and impact of the applications. Our Intelligent Automation Center of Excellence (CoE) and Center for Enablement (C4E) focus on user-centric design and use case optimization. These centers play a pivotal role in facilitating easy program execution with our accelerators and reusable frameworks incorporating best practices along with Cognitive AI and GenAI, which demonstrates our dedication to swift and effective solutions aligned with our customers’ business goals.
We offer technology-independent low code solutions, enabling effortless customization to meet the unique needs and preferences of each consumer. This flexibility extends to citizen development, empowering non-technical users within organizations to contribute to application development and customization, further enhancing efficiency and cost-effectiveness.
| Real world success stories | |
|---|---|
| A credit card company’s legacy Business Process Management (BPM) application faced several issues, like missing third-party data audit trails and duplicate workflows. | A multinational financial services corporation needed to migrate its CRM agent guide from a legacy system to a more advanced platform before a critical cutoff date. |
| Persistent redesigned the application to create a more robust platform, a 360° customer view for service agents, and consolidated workflows into a single, controlled stream for consistent results. | Persistent successfully migrated 45 workflows on time, onboarded over 200 users to the enhanced CRM Agent Guide, and introduced new capabilities like workflow audits and daily reports. |
| This led to a 69% reduction in straight-through processing case filling, an 89% faster case resolution time, and a 25% reduction in dispute errors. | |
The time to modernize is now
Now is the ideal time to begin upgrading your technology stack by modernizing legacy systems. Legacy modernization with low code solutions is marked by unprecedented transformation, extensive industry adoption, seamless integration, and a highly empowered workforce. Businesses that fully leverage these platforms will secure a formidable competitive edge, unleashing unparalleled innovation, operational efficiency, and exponential growth in the digital age.
At Persistent, we pride ourselves on our skilled team of tech experts who excel at seamlessly modernizing legacy systems with low code solutions. Contact us to learn more about our expertise.
Author’s Profile
Srinath Unnikrishnan
Associate Vice President – Solutions, Intelligent Automation
