In today’s highly competitive market, enterprises must implement intelligent automation at scale to ensure business success. However, this remains a challenge for most organizations as they lack visibility into business processes. Process Discovery is a crucial step in any digital process automation project. Whether you’re planning to revamp an entire business process or just starting with a Robotic Process Automation (RPA) implementation, the Process Discovery phase is of utmost importance for any business.

Uncover the essence of Process Discovery and its transformative impact on shaping a seamless and efficient operational landscape in this blog as we delve into the core of organizational functioning, capturing the intricate details that define and drive daily operations. Learn how to navigate the complex web of tasks, activities, and dependencies using powerful tools like interviews, observations, and data analysis. Witness the process unfold as we meticulously map paths, visualize flows, and unravel the mysteries inherent in each operation.

What is Process Discovery?

Imagine Process Discovery as an exhilarating treasure hunt, where intrepid explorers seek to unearth hidden gems of knowledge and insights within an organization’s business processes. Just as adventurers pursue valuable artifacts and riches, Process Discovery involves diving deep into the intricate pathways of workflows and operations, revealing untapped opportunities for automation and improvement. During this exciting journey, teams navigate through the labyrinth of tasks, activities, and dependencies armed with tools such as interviews, observations, and data analysis. They map out the paths, visualize the flow, and unravel the mysteries of each process, capturing the precious details that shape the organization’s daily operations.

Why is Process Discovery important?

Process Discovery is a crucial step in improving business operations and achieving operational excellence. Here are some key reasons why business Process Discovery is necessary:

  • Understanding existing processes
  • Identifying inefficiencies and bottlenecks
  • Enhancing process visibility
  • Supporting process automation
  • Facilitating continuous improvement
  • Enabling effective change management
UiPath Discovery portfolio

The UiPath `Discovery Suite empowers organizations to consistently unveil possibilities for enhancing processes and tasks, pinpointing areas with the greatest return on investment (ROI). The progress in automation, AI, ML, and discovery has opened avenues for process innovation and transformation. By embracing these technologies, businesses can attain operational efficiency and resilience while obtaining real-time and ongoing visibility into critical operational facets. Continuous Discovery encapsulates this concept of leveraging advanced technologies for continuous improvement and insight.

Discovery products work together. Here are the products with which UiPath enables Continuous Discovery.

  • UiPath Process Mining — UiPath Process Mining delves into data from diverse systems to unveil the step-by-step journey of the treasure hunt, empowering organizers to optimize the process and elevate the thrill of uncovering hidden treasures.
  • UiPath Task Mining — Analyzes the work the people do on their desktops while executing their processes.
  • UiPath Communications Mining — Enhances the data models with insights from business interactions like email or customer requests.
  • UiPath Automation Hub — Epicenter of the automation program where ideas for process and task automation are published and managed through their automation lifecycle. It accelerates the time to automation, effectively documents the automation program, and helps optimize processes based on the KPI impact and the ROI.

Intelligent automation helps businesses enhance customer experience, improve employee productivity, and meet the changing needs of the industry. Persistent has over 14 years of experience in delivering intelligent automation solutions to global enterprises. Persistent leverages its intelligent automation expertise, multi-industry knowledge and its strong low-code platform alliances to build high impact, future-proof enterprise grade applications in weeks, not months and years. Read our POV to learn more about Persistent Intelligent Automation practice.

Author’s Profile

Shantanu Chande

Shantanu Chande

Senior Engineering Lead, Intelligent Business Automation

shantanu_chande@persistent.com

linkedin

Shantanu Chande, Senior Engineering Lead, Intelligent Business Automation Services at Persistent Systems, boasts 12+ years of expertise in global technology solutions. Results-driven, he excels in analyzing business processes, guiding projects through the technology life cycle, and achieving success in RPA development and implementation.