About the client:
The client is a US-based global top 10 e-commerce leader offering home furnishings, decor, home improvement solutions, housewares, and more in the US, Canada, UK, Germany, and Ireland.
The Challenge
In the face of declining revenues and rising competition, the client wanted to save costs by investing in the right technology to drive growth. They needed to transform their old monolithic applications and improve inefficient end-to-end engineering processes. For this, they were looking for a technology partner who could support them with managing critical tracks, including SupplierTech, Infrastructure and Platforms, MarTech, SearchTech, Fintech, SalesTech, OrderTech, Supply chain tech, etc.
The Solution
The client selected Persistent Systems to accelerate their digital transformation journey and help them realize the desired outcomes. Given our expertise in Digital Engineering, we set up a dedicated Global Technology Center in India to enable experienced and proven teams for feature development and product engineering. We leveraged the Google Cloud Platform native services to accelerate cloud enablement, infrastructure modernization, and data migration.
Persistent was also responsible for product management, architectural guidance, and delivering the required artifacts for each track. We took end-to-end ownership of 47 products across 8 technology tracks like Storefront, SearchTech, MarTech, Fintech, SalesTech, OrderTech, Supply Chain Tech (including Nexus WMS), Infrastructure and Platforms. We worked with the client to analyze and resolve the technical debt and ensured the smooth transition of 350+ engineering roles from the incumbent onshore teams spread across 60+ tracks.
The Outcome
$70M+ savings in costs over a period of three years
40% improvement in developer productivity
Accelerated product releases from 3 months to 4 weeks.
Technology used:
- PHP
- Java
- React
- JavaScript
- Spring Boot
- React
- Kubernetes
- GCP
- GraphQL
- REST API
- Apache Kafka
- MS SQL
