Challenges
The client was looking for an experienced partner to develop a single integrated solution and automate processes across their departments:
- Automation of processes in fraud detection, account update and payment provisioning in initial release across Finance and Tax departments
- Maximizing usage of existing infrastructure / applications such as Salesforce, Box, etc., by having single integrated solution
- Leverage next gen (Out-of-the-box) OOTB feature of UiPath by implementing OCR, AI / ML feature as part of future release
Solutions
- Designed and developed the automation of 7 key processes in finance in 4 months.
- Developed reusable frameworks for workflows and UiPath libraries to promote reuse and best practice.
- Executed POC for feasibility for UiPath apps and Data services.
- Worked with BA and product owner for prioritization and documenting to-be processes.
- Supported UiPath cloud migration.
Outcomes
274 hrs. saved yearly
through automation of payment app
500 hrs. savings yearly
by automating fraud detection & mgmt.
Lower TCO
by adopting a single catalog for devpt.
Improved security
by automating account deprovisioning
