January, 2024
Hardcastle Restaurants Pvt. Ltd. (HRPL), the company that owns McDonald’s restaurants in West and South India, has been a franchisee in the region since 1996, serving over 200 million customers annually.
The Challenge
HRPL encountered challenges locating stores and defining delivery zones using third-party vendor services. To overcome these obstacles and avoid delayed deliveries, they aimed to implement a geofence-based solution for identifying and mapping delivery zones on Google Maps. Additionally, HRPL desired seamless integration of these Google Maps services with their existing application and a third-party solution provider.
The Solution
Through a collaboration with Persistent, renowned for their expertise in Google Maps solutions, HRPL successfully overcame these challenges. Persistent implemented the segregation of Google Maps Platform (GMP) and Google Cloud Platform (GCP) projects, updated API keys, and ensured seamless application redeployment, testing, and confirmation of functionality without impacting user experience.
By evaluating the existing environment, Persistent identified opportunities for adjustments and optimizations to support long-term growth, scale, and performance. The optimization process focused on reducing overall spending by identifying mismanaged resources, eliminating waste, reserving capacity for higher discounts and right-sizing computing services to scale effectively. Changes to the codebase were made to implement new API keys for maps based on updated rules from Google Maps and Cloud services.
In addition to addressing the immediate challenges, Persistent’s innovative solutions for HRPL extended beyond mere problem-solving. The optimization of GMP and GCP usage marked a strategic shift toward long-term efficiency. By aligning HRPL’s application with the latest Google Maps and Cloud services, Persistent ensured future-proofing against evolving technological landscapes. The codebase changes and integration of new API keys not only enhanced the application’s functionality but also positioned HRPL to seamlessly embrace future updates, demonstrating a commitment to sustained innovation and adaptability in the ever-changing digital landscape.
The Outcome
Persistent now manages and maintains HRPL’s store and delivery zone mapping application, providing technical support and consultancy services to optimize cost and performance. The success story is rooted in meticulous tracking and monitoring of Key Performance Indicators (KPIs). A recent major issue was resolved by deploying the complete application with a new maps project, minimizing downtime and ensuring a smooth transition for HRPL. The optimized solution has not only addressed the immediate challenges but also positioned HRPL for sustained growth in the dynamic restaurant industry.
As a result of Persistent’s interventions, HRPL experienced a notable reduction in operational costs, accompanied by enhanced application performance.
