When a rapidly expanding financial software company needed to level up from manual data loading to an automated, streamlined way, Persistent & Salesforce stepped in to deliver the solution.
Challenges
The client sought technical expertise to design a flexible process for their Hiring Plan, Kick-Off, Interview & Candidate assessment. Their Data was spread across multiple systems, which led to unstable integrations and a time-consuming process of manual data loading using excel. The client needed development expertise to create apps that were easily pluggable to any ATS.
Solutions
Persistent brought to the table a deep expertise in BFSI to,
- Build services and design generic models to assign the application/data access to users based on their roles (Permission set, Public Group).
- Develop an App for creating library data (SVCQ).
- Deliver a solution to insert >10K pieces of data in a single request.
- Provide a flexible option to assess candidates against requisition / targeted roles.
- Create multiple Lightning components which continue to be reusable in others Lightning Apps.
Outcomes
Client’s hiring processes saw massive improvements as Persistent delivered the following outcomes,
- Provided real time data for reporting in their HR Talent Management System, facilitated by continuous integration with ATS.
- Helped eliminate manual assignment processes by automating the system. This helped save about 2 hours of manual effort every day
- Saved about 1-2 hours per person a day of time by creating library data app.
- Resolved PROD issues with quick turn-around-time. This helped improve system adoption, reduction in manual work and human errors