The client
The client is the world’s largest publicly traded property and casualty insurance organization, catering to millions of customers across 55 countries.
The Challenge
As the client’s integration platform processes 10M+ transactions daily, they needed a scalable solution for onboarding new users. The client spent ~$5M* (in the US) on annual licenses and legacy platform maintenance and support. They wanted to reduce their total cost of operation, improve operational efficiency, and ensure faster integrations with customers/partners.
The Solution
They chose Persistent as their technology partner because of our extensive experience in platform development and integration and our unparalleled Cloud expertise. We quickly consolidated all services onto a single platform across various locations, reducing the client’s expenses on outdated, monolithic platforms. The modernization of this platform, which included containerization, aided in boosting the client’s enterprise-wide cloud migration program and encouraged a culture of innovation by offering greater data visibility through APIs. The total savings in license and hardware costs is being utilized to drive the client’s digital transformation program further.
The Outcome
Persistent played a pivotal role in enabling the esteemed client to successfully handle a whopping 149 million plus transactions per month by seamlessly integrating the cutting-edge Azure API Management. Through cloud adoption and a pay-as-you-use cost model, the client enjoyed a substantial 20% reduction in costs. The utilization of dashboards further contributed to a remarkable 30% improvement in operational efficiency while reducing the integration time significantly. Adopting a cloud-native solution resulted in exceptional agility and reusability, accelerating time to market.
