Digital Commerce

Digital Commerce enables customers to buy and sell products and services across online channels and includes e-commerce platforms, electronic payment systems and mobile applications. It transforms traditional retail by leveraging technology to facilitate seamless interactions between businesses and consumers through online storefronts, digital marketing, secure payment gateways, and data-driven insights.

Manage Catalog and Inventory

Drive effective channel strategy to buy and manage catalog and inventory to manage orders across channels.

Enabling Smart Supply Value Chain

Enable smart supply value chain, smart fulfillment with customized fulfillment centers, and smart assist for offline/in-person customer service.

Hyper-personalized Targeted Offerings

Deliver focused and customized offering for B2B, B2C, C2C, D2C, including hyper personalized targeted offerings.

Omnichannel User Experience

Manage customer data hub across business formats to enable a seamless omnichannel user experience.

Omnichannel Marketing

Offer integrated pricing and promotion strategy through content marketing and social campaigns.

Leverage Next-gen Technologies

Leverage next-gen technologies, including predictive analytics, AR/ VR, AI/ ML, Conversational AI, and Generative AI for enhancing customer experience.

Maximizing Client Success with Best-in-class Service Offerings

Prioritizing Clients Benefits with a Focused Approach

Product Modernization

Potential of 5x in saving per year through headless commerce enablement and product transformation
Opportunity to improve 300% in response time

Cloud transformation

Potential Cost Optimization of >60% through Re-platforming and Digital Storefront modernization
Potential to reduce 75% in infrastructure and license cost

Omnichannel UI

Opportunity to save >70% in $ Value and 100% productivity improvement through “Digital Front Office” implementation and “Legacy Modernization”
Potential of 40% improvement through reuse & standardization approach

Customer Engagement

Potential of > 60% Increase in customer loyalty and retention
Improve footfall by >100%

Data Management

Potential to save more than 2x through driven decision-making digital initiatives
80% improvement in TCO through Increased accuracy & security (Established methods for accurately ingesting and managing data)

Process Orchestration

Potentially expect 60% increase in productivity
Potential for 4X faster time to market

Why Persistent?

Compelling Commercials

Leveraging skills from global delivery centers, flexible pricing models, and productivity improvements over time, form the basis for a compelling digital commerce business case.