Built on Salesforce Health Cloud, Persistent’s Hub Services for Specialty Pharmaceuticals boosts efficiency by connecting several key areas of business and providing a complete view that allows for an end-to-end patient experience. Everything from supply chain and manufacturing to patient services, Persistent carefully crafted this solution to streamline systems and processes, resulting in faster go-to-market and overall cost savings.
Hub Services
for Specialty Pharma
Salesforce Hub Services Demonstration for Specialty Pharmaceuticals
Features
- Social channel listening
- Therapy community
- Comment-to-case Integration
- Automated business rules for verification and communication
- Features for multi-drug verification
- Pre-authorization templates and processes
- Nurse concierge enrollment
- Community and Companion App
- Drug adherence protocol
- Patient 360 view with interactions
Benefits
- Boost enrollment numbers by at least 20% with better orchestration
- Eliminate processing paperwork
- Reduce turnaround time for Benefit Verification from weeks to days
- Eliminate human error with automation
- Automate pre-authorization, reduce rejection rates
- Improve refill requests and communication, resulting in better patient outcomes
- Better drug adherence
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