The US healthcare system is complex, consisting of multiple commercial-off-the-shelf (COTS) products and home-grown software, creating a patchwork with high interdependency across call centers, portals, electronic health records (EHRs), and billing systems. The reliance on outdated software that cannot be efficiently supported or upgraded is concerning, especially when efficiency, accuracy, and timely access to clinical information are paramount.
Fortunately, rapid evolution and adoption of AI tools across the industry is providing an alternative way forward, with the potential to reduce or eliminate areas of waste and risk, if deployed properly. In this whitepaper, we review strategies, including an AI-driven approach, to reduce the risk posed by legacy software and unlock additional security and value for stakeholders across the healthcare ecosystem. Download your free copy today.
