Re(AI)magine Customer Experience with Data-driven, AI-powered Salesforce Solutions
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Re(AI)magine Customer Experience with Data-driven, AI-powered Salesforce Solutions

With 20+ years of Salesforce expertise, Persistent excels in transforming customer experiences through innovative industry solutions, optimizing business operations, and delighting clients with top-notch implementation and consulting services.

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Our Industry Expertise

Salesforce Industry Healthcare and Life Sciences
Financial Services Cloud

Revolutionize financial empowerment and banking efficiency to redefine the future of monetary services and client trust.

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Salesforce Industry Healthcare and Life Sciences
Health Cloud

Elevate the dynamics of patient engagement and propel medical advancements to unprecedented levels.

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Salesforce Industry Software & Hi-Tech
Software & Hi-Tech

Drive innovation at the forefront of the software and high-tech industry, shaping the future with cutting-edge solutions and unparalleled technological advancements.

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Automotive Cloud
Automotive Cloud

Accelerate into the future of the automotive industry by providing exceptional customer experiences and insights across the entire customer and vehicle lifecycle.

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Salesforce Industry Insurance
Life Sciences Cloud

Elevate the dynamics of patient engagement and propel medical advancements to unprecedented levels.

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Retail Cloud
Retail Cloud

Discover the power of smart advertising, personalized customer journeys, integrated commerce, and multi-channel service capabilities.

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Manufacturing Cloud
Manufacturing Cloud

Redefine the industrial sector with breakthrough advancements in manufacturing efficiency, sustainable practices, and state-of-the-art technological integration.

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Nonprofit Organisations
Nonprofit Cloud

Connecting Solutions, Empowering Communities, Transforming Lives.

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Our Salesforce Expertise

Agentforce
Agentforce

Agentforce

Re(AI)magine Customer Experience with Agentforce

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Data Cloud
Data Cloud
Data Cloud

Engage your customers, personalize experiences, and drive higher customer satisfaction.

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MuleSoft
MuleSoft

MuleSoft

Unlock and integrate data from any system to deliver critical, time-sensitive projects.

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Tableau
Tableau

Tableau

Unlock the full power of your data with Persistent’s Tableau expertise, helping you streamline insights and drive impactful decisions with ease.

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Sales Automation
Sales Cloud

Sales Cloud

Grow with ease, bring out the best in every rep, win more deals as a team and strengthen customer relationships with Sales Cloud.

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Service Cloud
Service Cloud

Service Cloud

Provide industry-leading support, solve problems fast and give your customers an all-digital, end-to-end experience they will love with Service Cloud.

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Marketing Cloud
Marketing Cloud
Marketing Cloud

Power marketing with Salesforce to adapt quickly, get to know your customer, humanize every moment, and optimize your impact from anywhere.

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Commerce Cloud
Commerce Cloud

Commerce Cloud

Stay ahead of your customers with a single, agile commerce platform built on the world’s #1 CRM.

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Our Industry Expertise

Healthcare & Life Sciences

Healthcare & Life Sciences

Take patient relationships and medical innovation to new heights.
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Banking & Financial Services Icon

Banking & Financial Services

Engage today’s connected clients and exceed their expectations.
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Insurance-icon

Insurance

The New Evolution of Digital Transformation for the Insurance Industry.
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High Tech

Software & Hi-Tech

Build next-generation offerings and solutions at warp speed with breakthrough efficiency.
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Industrial & Manufacturing Icon

Industrial & Manufacturing

Connect production, sales, and planning across your ecosystem to keep your business on track.
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Media & Entertainment Icon

Media & Entertainment

Make life easy for your digital-savvy, mobile-first, and media-hungry consumers.
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Explore intelligent advertising, 1-to-1 journeys, unified commerce and any channel service.

Retail & Consumer Products

Explore intelligent advertising, 1-to-1 journeys, unified commerce, and any channel service.
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Non-profits

Non-profits

Build and nurture life-long relationships with your constituents.

Salesforce Look book

Persistent | Salesforce®

Stretching the horizon to unleash business potential

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Salesforce Practice at a Glance

Over 20 years of Salesforce Partnership and over 2200+ engagements

Persistant and Salesforce ISV Partner

Summit Partner

Persistant and Salesforce Product Development Partner

Managed SI Partner

Persistant and Salesforce Summit Partner

ISV & Product dev Partner

Persistant and Mulesoft Global Integration Partner

GDC Partner

2,800+
Salesforce Engineers
9,400+
Salesforce Certifications
150+
GenAI certifications
5.0 / 5.0
CSAT Score
300,000+
Trailhead Badges

Why Persistent?

Extensive Salesforce Expertise

Through our 20+ year partnership with Salesforce we’ve delivered 2,200+ Salesforce engagements while growing our global practice with 2,800+ Salesforce Engineers, 150+ GenAI and 9,400+ Salesforce certifications.

Industry Solutions and Accelerators

With our deep industry expertise, we have developed industry solutions and accelerators for Healthcare and Life Sciences, Banking and Financial Services, CPG, Retail, and Manufacturing.

Consistent Client Satisfaction

We have a 5 out of 5 CSAT Score and a global delivery model that delivers cost benefits for our customers.

Future Driven Innovations

Digital Lending

Digital Lending

Reimagine Banking with New Age CX

Reimagine Customer Service

AI-driven Marketing

AI-driven Marketing

Cell and Gene Therapy Case Management

Cell and Gene Therapy Case Management

Healthcare Provider Network and Relationship Management

Healthcare Provider Network and Relationship Management

Customer Relationship Management for Insurance Providers

Customer Relationship Management for Insurance Providers

Patient Access Services Solution

Patient Access Services Solution

Nurse Triage Solution

Nurse Triage Solution

Patient Access Services Solution

Simplify Services Quoting

Healthcare Provider Network and Relationship Management

ProSe CPQ

Automotive Captive Finance

Automotive Captive Finance

Featured Client Success

Accelerating Business Transformation for Commercial, Retail, and Wholesale

Client Success

Accelerating Business Transformation for Commercial, Retail, and Wholesale

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Customer Service Transformation: Awesome Agent Experience

Client Success

Customer Service Transformation: Awesome Agent Experience

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Transforming Customer Engagement with Data Cloud

Client Success

Transforming Customer Engagement with Data Cloud

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Fully-Integrated Complex Care Management

Client Succuss

Fully-Integrated Complex Care Management

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Achieving Efficiency & Precision with Salesforce Health Cloud

Client Success

Achieving Efficiency and Precision with Salesforce Health Cloud

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Enhanced Patient Services for Blockbuster Drugs

Client Success

Enhanced Patient Services for Blockbuster Drugs

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Ecommerce Community and Sales Assistance Tool for Frictionless, Unified UX

Client Success

Ecommerce Community and Sales Assistance Tool for Frictionless, Unified UX

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Migration to Financial Services Cloud for a Universal Bank

Client Success

Migration to Financial Services Cloud for a Universal Bank

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Persistent Enables Roofmart´s B2B commerce growth with Salesforce
ROOFMART

Client Success

How Persistent collaborated with Roofmart to open an additional B2B commerce sales channel and increase overall efficiency

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Parc Spirou Logo

Client Success

Persistent collaborates with Parc Spirou to revolutionize customer query management and improve visitor experiences

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Why Persistent Global Salesforce Practice?

Market Recognition

Awards and Recognitions

Persistent named Leader and Rising Star in ISG’s Provider Lens™ Salesforce Ecosystem Partners 2024 Report

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Everest Group Peak Matrix

Awards and Recognitions

Persistent named Leader in Salesforce Services PEAK Matrix Assessment

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HFS

Awards and Recognitions

Persistent named Market Leader in HFS Horizons: Assuring the Generative Enterprise™, 2024 Report

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We are grateful for our relationship with Persistent as one of our trusted partners for the past 12 years. As a Platinum partner, Persistent’s global Salesforce practice works side by side with us as we support our customer’s success. I wish the Persistent team all the best as they celebrate their 30th anniversary.

Meet the team

Rajasekar Sukumar

Rajasekar Sukumar

Senior Vice President and Head, Europe

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Sandeep Srinivasan

Sandeep Srinivasan

Head of Sales (APAC)

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Gopal Sharma

Gopal Sharma

Head of Salesforce Business Unit

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SiD Mishra

Sid Mishra

Head of Salesforce Delivery

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Anand Sawant

Anand Sawant

Head of Solutions, Salesforce Practice

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Recent News

Access the latest thought leadership and updates on our Global Salesforce partnership

Beyond Dreamforce 2024: Top 5 Takeaways

Blog

Beyond Dreamforce 2024: Top 5 Takeaways

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Transforming Lending and Collections Processes with Salesforce

Event

Transforming Lending and Collections Processes with Salesforce

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Enabling Business Continuity by Preventing Salesforce Governor Limit Disruptions

Blog

Enabling Business Continuity by Preventing Salesforce Governor Limit Disruptions

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Whitepaper

Reporting Sustainability Using Salesforce

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Award & Recognition

Persistent Systems is an approved Salesforce Interaction Studio Partner

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A picture-perfect partnership: Europe’s largest photo finishing provider CEWE transforms customer experience with Persistent

Press Release

A picture-perfect partnership: Europe’s largest photo finishing provider CEWE transforms customer experience with Persistent

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Press Release

Persistent Systems Supports ATOSS to Build a Customer-Centric Organization, Powered by Salesforce

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Rising the above whitepaper

Whitepaper

Rising Above the Competition: How to win the $350B digital lending race in India

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Whitepaper

Winning the Race to Transform your Financial Institution: Dominate a nearly $2.8 Trillion payday for Digital Lenders

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Salesforce - Transforming the customer experience through innovation and optimization

Persistent’s European Salesforce Practice delivers boutique Salesforce expertise at enterprise scale.

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    You can also email us directly at info@persistent.com

    You can also email us directly at info@persistent.com