Discover how Persistent’s unified platform, integrated with the powerful CRM, AI, and data capabilities, revolutionizes business operations. Designed to assist Contract Research Organizations (CROs), MedTech, and pharmaceutical firms, our platform strengthens stakeholder relationships, enhances financial performance, builds trust, and accelerates research. Explore how this innovative solution can help your life sciences organization deliver products more effectively and connect patients with life-enhancing therapies and devices faster.
Salesforce Life Sciences Cloud Benefits
Experience the future of healthcare with Salesforce Life Sciences Cloud. Optimize clinical trials, commercial operations, and provider-patient engagement through AI-powered insights and unified data.
Accelerate Clinical Trials
Use AI-powered, agile clinical trials for personalized patient engagement, intelligent insights, and unified data, ensuring faster time to market for therapies and devices.
Automate Commercial Operations
Streamline the sales lifecycle with AI-driven insights on contracts, pricing, and inventory, ensuring the right product or prescription at the right time.
Streamline Provider and Patient Engagement
Personalize real-time interactions with healthcare providers and stakeholders for superior experiences across channels, anywhere.
Persistent Capabilities
Persistent’s Salesforce Life Sciences Cloud capabilities are designed to address the most pressing needs of the healthcare industry.
Clinical Operations
Accelerate clinical trials from molecule to manufacturing across patients, sponsors, sites, and CROs on a flexible and compliant platform. Effortlessly orchestrate advanced therapies and personalized medicine to promote safety and optimal outcomes with seamless:
- Participant management
- Site and sponsor engagement
- Regulatory compliance
Medical Communication
Streamline scientific inquiry management and knowledge exchange across channels with Healthcare Professionals (HCPs), Medical Science Liaisons (MSLs), and Key Opinion Leaders (KOLs) for:
- Efficient medical communication
- Approved content with auditing
- Hyper-personalized HCP engagement with faster responses
Patient Services
Manage end-to-end patient engagement from prescription onboarding through dispatch and medication adherence for seamless:
- Prescription and patient onboarding
- Benefit investigations and verifications
- Patient assist programs
Commercial CRM
Streamline front- and middle-office processes using AI and data-driven, real-time omnichannel HCP engagement across sales and marketing. Create a strategy to move from Veeva CRM to Life Science Cloud for advanced:
- Market access sales and marketing management
- Content management and tagging
- Data analytics and insights
Connect with our Salesforce experts today and discover how Persistent can revolutionize your commercial, clinical, medical, and patient services operations.
Persistent Life Sciences Cloud Offerings
Elevate the quality of healthcare delivery with improved commercial, clinical, medical, and patient services operations powered by advanced AI, data analytics, and comprehensive CRM solutions.
Omnichannel Marketing
A comprehensive, data-driven solution integrating Life Sciences Cloud, Data Cloud, Marketing Cloud, and Agentforce to capture and unify data, segment audiences, and activate audience profiles for highly personalized marketing activities.
Streamlined CRM Migration
Seamlessly transition from Veeva CRM to Life Sciences Cloud, enhancing commercial operations with advanced analytics, AI-driven insights, market access analytics, and comprehensive customer management solutions.
Enhanced Field Operations
Streamlined service centers leveraging Life Sciences Cloud and Gen AI for efficient search, knowledge management, supply fulfillment, field service, and self-help technology portals.
Medical Communications CRM
A centralized solution for managing product complaints and medical information requests, including specific programs like REMS.
Diagnostics Call Center
A Life Sciences Cloud-based contact center for services like MRI, CT scan, mammography, appointment scheduling, provider directories, and patient/member knowledge resources.
Guided Test Order Management
Efficiently manage test orders with guided, rule-based selection and decision system integration with LIMS. Utilize Gen AI for semi-automated genetic counseling report generation.
Cell and Gene Therapy (CGT)
Leveraging Life Science Cloud’s advanced management, this solution oversees all logistics of CGT and post-infusion patient engagement through Cell Orchestration, COI, and COC.
Patient Hub Services
Our Patient Assistance Program uses advanced BI/BV to efficiently onboard patients for specialty drugs and therapies.
Curious to see how our Life Sciences Cloud solutions can revolutionize your operations with cutting-edge technology and unparalleled expertise?
The Persistent Difference
Extensive Salesforce Knowledge
Through our 20+ year partnership with Salesforce, we’ve delivered 2,200+ joint engagements while growing our global practice with 2,800+ Salesforce Engineers, 300,000+ Trailhead Badges, and 9,500+ Certifications.
Industry Solutions & Accelerators
With our deep industry expertise, we have developed industry solutions and accelerators for Healthcare and Life Sciences, Banking and Financial Services, CPG, Retail, and Manufacturing.
Exceptional Delivery Excellence
With a 5 out of 5 CSAT Score, our global delivery model delivers cost benefits and value for our clients.
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