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Discover Your ServiceNow Maturity Level

Take our quick survey to uncover actionable insights for transforming your ServiceNow journey!

Unleash the Full Potential of ServiceNow

Our expertly crafted survey is designed to help you assess where you stand on the ServiceNow maturity curve. In just a few minutes, gain a deeper understanding of your current capabilities and discover opportunities to elevate your digital transformation.

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*How often do you conduct health checks or audits for your ServiceNow instance?

QuarterlyBi YearlyYearlyPost Major ImplementationNever

*Are you experiencing any performance issues with your ServiceNow applications?

Tool LevelApplication LevelNo issues

*What level of customization has been applied to your instance?

Mostly Inbuilt featuresMinor customizationsMajor customizations

*Are there custom scripts or workflows that have become challenging to manage?

None1 to 55 to 10

*Do you find it difficult to maintain the quality of data, such as users, locations, and CMDB entries?

YesNo

*How often do you upgrade your ServiceNow instance?

Bi YearlyYearlyOthers

*Have you encountered any challenges with past upgrades?

YesNo

*How do you ensure integrations remain intact during upgrades? *How often do you clone your production instance to your sub-productions instances?

QuarterlyBi YearlyYearlyPost Major ImplementationNever

*Is it challenging to maintain access controls (ACL) and related permissions?

YesNo

*How do you test functionality in ServiceNow- Do you use automation, manual testing, or?

ManualATFsUsing 3rd party Tools

*Do you have third-party integrations configured in your ServiceNow environment?

YesNo

*Are there any integration issues that need attention?

YesNo

*Do you measure the success of new features or improvements? If so, how?

YesNo

*Do you use advanced reporting features provided by ServiceNow e.g: Performance Analytics, Process mining, Analytic Solutions?

YesNoOther Solutions

*Do you feel you’re maximizing the value of your ServiceNow licenses?

YesNo

Thank you for completing the survey!
Please fill out your details below to receive your personalized ServiceNow maturity assessment results to your email within 2 working days.

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