Conversational AI

Conversational AI

Redefine user experience with highly intelligent chatbots.

Persistent’s conversational platform solutions automate customer engagement with chatbots that provide real-time, personalized communication across multiple languages and channels. The solutions use natural-language processing(NLP) and machine learning techniques to identify the intent of end-user queries and offer relevant responses.

The chatbots securely connect with and keep learning from the enterprise knowledge base, essentially giving end-users access to a subject matter expert around the clock. Whether it is customer service or lead generation, Persistent Systems can help you create self-learning chatbots that adeptly handle a high volume of queries while your team focuses on work that matters.

Benefits
  • Roll out chatbots rapidly in weeks, not months
  • Deliver 24X7 customer service with no wait times through an automated solution
  • Address customer queries at scale and minimize query resolution speed
  • Enjoy massive savings in customer support operations with reduced customer representative intervention

Offerings & Solutions

Smart Assistant

Improve productivity by implementing context-driven personalized assistant with self-service automation.

NLP

Fuel key business decisions by unearthing actionable insights. Mine huge data to extract insights and get a comprehensive view.

Chatbot

Improve productivity and automate your customer journey with multi-lingual and 24/7 support chatbot.

Client Success

Client Success

Conversational AI Teams BOT

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how persistent helped AGCO
AGCO

Client Success

How Persistent helped AGCO digitize its customer service with a conversational AI

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Client Success

A large US bank improves overall efficiencies by automating the loan origination business process

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Client Success

A large claims management company captures new businesses worth $2 million with digital transformation

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Client Success

American clinical research organization and biopharma major accelerates solution delivery with Intelligent Automation

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Client Success

US-based healthcare intelligence company improves trial data review efficiency with automation

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Client Success

A leading US hospital improves operational efficiencies and reduces billing time with Digital Front Door

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Client Success

Leading agriculture cooperative firm increases user base by 500% with re-platformed legacy system and mobility solution

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News & Insights

AI-powered CRM: Building the New Frontier of Customer Engagement with Salesforce
Persistent Launches Generative AI Solutions in Partnership with Google Cloud
Application of Large Language Models (LLMs) in Healthcare
AGCO digitizes Customer Service with Conversational AI
Digital Engineering for the Era of Generative AI
Cultivating fruitful customer service experience through Chatbots

Blog

How can businesses leverage AI in Salesforce CRM to enhance Customer Engagement?

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Press Release

Persistent Launches Generative AI Solutions in Partnership with Google Cloud

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Whitepaper

Application of Large Language Models (LLMs) in Healthcare

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Video

AGCO Enhances Customer Service with Conversational AI

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Whitepaper

Strategies for Safe, Secure and Responsible Generative AI

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Blog

Cultivating fruitful customer service experience through Chatbots

Read the Blog

News

The Low-Code/No-Code Movement Builds in Speech Technology

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    You can also email us directly at info@persistent.com

    You can also email us directly at info@persistent.com